Shipping policy
Shipping & Pickup Policy
In-Store Pickup
- Location: Belmar, NJ.
- Cost: Free.
- How to Order: Select the store address as your shipping destination at checkout to bypass shipping fees.
- Important Note: Orders placed for pickup that actually require shipping will be invoiced for the shipping fee. If an order is canceled due to non-payment of shipping, a store credit will be issued for the order amount.
Processing & Fulfillment
- Same-Day Shipping Cutoff: 12:00 PM EST (Monday–Friday).
- Standard Fulfillment: Orders for in-stock items typically ship within 1 business day.
- Custom/Monogrammed Items: Please allow an additional 3–7 business days for production.
- Weekends & Holidays: We do not process or ship orders on weekends or holidays.
Domestic Shipping Options
We ship via USPS and UPS. You can choose from the following at checkout:
- Flat Rate Shipping: $12.00 (Estimated delivery: 5–8 business days).
- Live Rates: Real-time pricing for USPS and UPS services selected at checkout.
- Books: Shipped via Media Mail to keep costs low. If you need a book quickly, we recommend selecting Priority Mail.
Delivery & Tracking
- Guaranteed Service: UPS Next Day or Next Day Air Saver are the only services with a delivery date guarantee.
- Priority Express: Please note that USPS Priority Express is a 2-day window and is not a guaranteed service.
- Carrier Delays: Cute as Buttons is not responsible for transit delays once the package has been tendered to USPS or UPS. Shipping charges for non-guaranteed services are non-refundable.
- Claims: If a package is lost or not delivered within 21 days, please contact us so we can file an insurance claim on your behalf.
Address Accuracy & Returns
- Address Verification: Please double-check your shipping address. If a package is returned due to an incorrect or insufficient address, the customer is responsible for the cost of re-shipping.
- Refunds: Shipping charges are non-refundable.
International Shipping
- Carrier: Shipped via DHL.
- Duties & Fees: Import duties, brokerage, and customs fees are the responsibility of the buyer. We cannot control or predict these fees.
- Returns to Sender: If an international package is returned, a refund will be issued for the purchase amount (less original shipping) minus a 20% restocking fee. This balance will be issued as store credit only.
